ServiceNow plans innovation hub at new West Palm tower; C.R. Chicks expands locally

Bill McDermott, Chairman and CEO at ServiceNow
Bill McDermott, Chairman and CEO at ServiceNow - LinkedIn
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A major cloud computing company, ServiceNow, is set to open an office at 10 CityPlace, a tower currently under construction in downtown West Palm Beach. The development is part of billionaire Steve Ross’ efforts to establish the city as a technology center.

ServiceNow, which is headquartered in Santa Clara, California and led by CEO Bill McDermott, will operate an innovation hub at the site being developed by Related Ross. The company has secured approvals for at least $17 million in grants from state and city sources to support its expansion into West Palm Beach. This includes $13 million from the Florida Department of Economic Opportunity, $2 million in additional state grants, and $2 million from the city.

The grant provided by the city requires ServiceNow to hire 856 employees within six years. If the company does not create at least 400 jobs, it may have to return the funds.

Although there has been no official announcement regarding ServiceNow’s move to West Palm Beach from Related Ross or local officials, ServiceNow told Bloomberg earlier this year that it is “considering West Palm to support our global growth and future workforce expansion.” The company has also posted job openings for positions based in the city.

Steve Ross recently shifted his focus away from New York-based Related Companies and established Related Ross as a separate entity concentrating on South Florida. Related Ross now holds eight office buildings—either purchased, developed, under construction or planned—in downtown West Palm Beach. Most of these offices have been leased out through connections with financial service firms from New York. In recent statements, executives at Related Ross have expressed intentions to develop downtown West Palm into a hub for technology companies.

Construction began in March on both 10 CityPlace (25 stories) and 15 CityPlace (26 stories), both located within the CityPlace mixed-use complex. Completion of these towers is expected in 2027.

In other leasing news for Palm Beach County, C.R. Chicks—a local rotisserie chicken restaurant—has signed a lease for 1,800 square feet at The Fountains of Boynton Shopping Plaza located at 6627 Boynton Beach Boulevard. Chris Haass and Scott Witkowski represented C.R. Chicks through Cohen Commercial Realty while Mike Featherston of TSCG represented the landlord.

Founded by Rick Davis and Chris Sallen in 1992, C.R. Chicks now operates eight locations across Palm Beach County following this latest lease agreement. The restaurant chain is also expanding into Stuart with a new location occupying 2,200 square feet at Wedgewood Commons plaza on Southeast Federal Highway.



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