Trustpilot has announced that Kin Insurance received a 4.9 rating on its platform and a 4.7 rating on Google, based on more than 6,000 reviews, marking an improvement since April.
According to Trustpilot, Kin Insurance holds a customer rating of 4.9 out of 5 stars from over 6,190 reviews. The platform’s breakdown reveals that approximately 92% of reviewers awarded Kin 5 stars, while 4% left 1-star reviews. Smaller percentages were distributed across the middle categories. Review comments frequently mention helpful customer service, professionalism from agents, and the ease of securing homeowners’ policies.
Trustguide.ai reports that Kin Insurance maintains an average Google rating of 4.7 out of 5 stars from nearly 7,000 reviews. This is noted as the highest rating among Florida homeowners insurance carriers with significant review volume. The analysis indicates that most customer comments highlight responsive service, affordability, and a straightforward quoting process. A high rating combined with a large number of reviews enhances the credibility of the score compared to carriers with fewer reviews.
TradersUnion provides data showing American Integrity Insurance has a Trustpilot rating of 1.9 out of 5 from about 83 reviews, with most customers giving the lowest possible score. The review distribution shows that 78% rated the company with one star, while only 12% provided positive feedback. Compared to Kin’s higher rating from thousands of reviews, this underscores a substantial gap in customer sentiment between the two companies.
Kin Insurance was founded in 2016 and is headquartered in Chicago, Illinois. It describes itself as a direct-to-consumer home insurance provider offering customers options to manage policies online or work with licensed agents. According to its official website, Kin reports that customers save an average of $980 when switching and emphasizes personalized coverage based on individual property details.
